UK investigates Meta’s compliance with WhatsApp data requests

January 23, 2026

image
FILE PHOTO: VivaTech conference dedicated to innovation and startups in Paris · Reuters

LONDON, Jan 23 (Reuters) – British regulator Ofcom said on Friday ​it had opened an investigation ‌into Meta Platforms over the information ‌it had provided relating to WhatsApp for one of its market reviews.

“Last year, we carried out a ⁠review of ‌the wholesale market for business bulk SMS messages, which ‍are often used for things like appointment reminders and parcel delivery notifications,” ​it said.

“The available evidence suggests ‌that the information we received in response from Meta may not have been complete and accurate.”

Responding to the announcement, a Meta ⁠spokesperson said the ​company took its regulatory ​obligations seriously and dedicated “significant resources” to responding to information ‍requests.

“We will ⁠cooperate with Ofcom in its investigation,” the Meta spokesperson said ⁠in an emailed statement.

(Reporting by Sarah ‌Young and Paul Sandle; editing ‌by Michael Holden)

Terms and Privacy Policy


 

Search

RECENT PRESS RELEASES