Meta Under UK Probe on WhatsApp Data
January 23, 2026
This article first appeared on GuruFocus.
Meta Platforms (META, Financials) is under investigation by Britain’s communications regulator, Ofcom, over the accuracy of information it provided about WhatsApp during a market review of business messaging services.
According to Ofcom, the investigation was started because of data that suggested Meta’s disclosures about its WhatsApp operations “may not have been complete and accurate.” The evaluation concentrated on the business bulk SMS message wholesale industry, which is frequently utilized for package notifications and appointment reminders.
According to Meta, it has committed substantial resources to answering official demands for information because it takes its regulatory responsibilities seriously. The business also stated that it will fully assist Ofcom in its inquiry.
The investigation takes place at a time when regulators in the UK and Europe are still closely examining how big digital firms manage communications services and data transparency. The result may have an impact on future monitoring of Meta’s messaging services and how UK telecom regulations handle them.
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