Amazon has added new functions to the Amazon Pharmacy app that better enables caregivers to help manage medications for a loved one. 

It also gives Medicare Part D recipients access to Amazon Pharmacy’s PillPack feature, which provides presorted medication. 

“These updates deliver what our customers have been asking for—simpler medication management for themselves and their loved ones,” said John Love, vice president of Amazon Pharmacy. “Whether you’re a caregiver juggling multiple prescriptions for an aging parent, or a customer who could benefit from the convenience of pre-sorted packets delivered reliably each month, we’re removing barriers and making pharmacy work better for you.”

Amazon said in a press release on Tuesday that AARP reports that one in five adults in the U.S. are caring for an aging family member. The new caregiver feature enables aging patients the option of inviting a trusted individual to help manage their medication through their Amazon Pharmacy portal.

“Amazon Pharmacy’s new caregiver feature provides a secure, streamlined way for trusted individuals to help manage prescriptions and place orders 24/7, when and where convenient for them—all through their own Amazon accounts,” said Tess Carey, senior pharmacist at Amazon Pharmacy. “This ensures medications arrive on time, giving both caregivers and patients greater peace of mind.”

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The pre-sorted PillPack feature also aims to help caregivers save time by receiving organized pharmaceuticals, making it easier to keep prescription schedules accurate. 

The health care arm of the online retail giant also touted the expansion of its new same-day prescription delivery service for Prime members in a dozen cities across the U.S., including Los Angeles, New York, and Seattle. 

Amazon announced in October that it plans to launch the same-day delivery service in 20 cities in 2025. That includes Boston, Dallas, Minneapolis, Philadelphia, and San Diego.

Amazon CEO Andy Jassy told shareholders in late May that more changes are coming for the company’s pharmacy business. 

He noted Amazon Pharmacy’s One Medical app enables users to access their medical information in one place, meet with medical practitioners, and set up subscriptions for chronic issues.

“We’ve built programs like RxPass, which, for $5 a month for Prime members, gives our Prime members unlimited access to 60 common medications with very fast delivery and 24/7 pharmacy support,” Jassy said. “We are changing this customer experience that people have had to endure on the pharmacy side for a really long time. We’’re changing it very significantly.”

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