Amazon launches new AWS incident reporting tool
October 24, 2025
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Amazon has launched a new incident report generation tool in CloudWatch, allowing customers to quickly build post-incident analysis reports.
The company announced the new feature in a blog post Wednesday, failing to mention that just days ago half the internet didn’t work due to a massive AWS outage.
Amazon CloudWatch is a service that allows customers to monitor apps and resources on Amazon’s AWS cloud, as well as other clouds. It is typically used by businesses who run their operations on AWS.
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The new feature generates detailed reports by automatically capturing critical operational telemetry, service configurations, and investigation findings, according to Amazon. It’s available in a number of regions, including US East, where the recent outage has happened.
The full list of the regions where the tool is available is as follows: US East (N. Virginia), US East (Ohio), US West (Oregon), Asia Pacific (Hong Kong), Asia Pacific (Mumbai), Asia Pacific (Singapore), Asia Pacific (Sydney), Asia Pacific (Tokyo), Europe (Frankfurt), Europe (Ireland), Europe (Spain), and Europe (Stockholm).
To create your first incident report (hopefully not very soon), create a CloudWatch investigation and click on “Incident report.”
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Stan is a Senior Editor at Mashable, where he has worked since 2007. He’s got more battery-powered gadgets and band t-shirts than you. He writes about the next groundbreaking thing. Typically, this is a phone, a coin, or a car. His ultimate goal is to know something about everything.

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