Amazon has reached an agreement to pay out $2.5 billion in a lawsuit brought against the company by the Federal Trade Commission.

Current and former Amazon Prime members may now be entitled to a part of the settlement.

The lawsuit claims Amazon enrolled millions of consumers in Prime subscriptions without their consent and knowingly made it difficult for consumers to cancel.

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As a result, the online retail giant is required to pay $1 billion civil penalty as well as an additional $1.5 billion in refunds to customers who were “harmed by their deceptive Prime enrollment practices.”

Amazon is also required to discontinue “their deceptive Prime enrollment practices,” and “unlawful enrollment and cancellation practices for Prime.”

The lawsuit alleges that Amazon’s practices violated the Federal Trade Commission Act and the Restore Online Shoppers’ Confidence Act (ROSCA).

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The settlement is only the third ever ROSCA case in which the FTC was able to obtain a civil penalty, and it is the largest civil penalty ever obtained in a case involving an FTC rule violation.

The FTC estimates nearly 35 million customers were impacted by unwanted Prime enrollment or deferred cancellation.

Who qualifies?

To qualify for part of the settlement, you had to have signed up for a Prime membership in the U.S. between June 23, 2019, and June 25, 2025, according to Axios.

Members who tried to cancel their subscription within that same time frame but did not follow through also qualify.

Prime members outside of the U.S. do not qualify because the settlement was done through the FTC.

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To know when you signed up for Prime, go to “memberships and subscriptions” and click on “payment history.”

How to file a claim to get a refund

According to Tom’s Guide, some customers will automatically get a $51 payment in the next 90 days, including subscribers who signed up for Prime via the Prime decision page, the shipping option select page, single page checkout or Prime Video enrollment flow.

Customers may also qualify for automatic payment if they haven’t used more than three Prime benefits in one fiscal year.

The form to file for a settlement isn’t available yet.

However, once it is, users will have 180 days to file.

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According to the FTC, links to the settlement website will be available on Amazon’s website and the Amazon Prime page.

Amazon will review the claims within 30 days to determine who qualifies for the program.

Customers who do qualify can receive a maximum of $51 per person.

“Amazon tricked and trapped people into recurring subscriptions without their consent, not only frustrating users but also costing them significant money,” said FTC Chair Lina M. Khan.

“These manipulative tactics harm consumers and law-abiding businesses alike. The FTC will continue to vigorously protect Americans from “dark patterns” and other unfair or deceptive practices in digital markets.”