After years of limited use and privacy concerns, an Amazon service will exit all retail stores across the nation.

Amazon is shutting down its Amazon One palm-scanning payment technology at all retail locations by June 3, 2026, marking a significant retreat from the company’s biometric shopping experiment, Amazon announced.

The service, which allows shoppers to pay or enter venues by scanning the palm of their hand, will be removed from physical stores and third-party businesses nationwide as the retail giant shifts its focus back to traditional grocery formats and delivery.

The decision follows what company officials described as a lack of widespread use.

“In response to limited customer adoption, we’re discontinuing Amazon One, our authentication service for facility access and payment,” an Amazon spokesperson told GeekWire.

The technology initially debuted in 2020 at two Amazon Go stores in Seattle before expanding to stadiums, airports and more than 500 Whole Foods Market locations.

According to the Amazon One support page, all customer data associated with the service, including palm scans, payment information and transaction history, will be automatically and securely deleted once the system is fully retired. Active users who have used the service within the last 30 days are scheduled to receive notifications via email or text regarding the shutdown.

The end of palm-scanning is part of a broader consolidation of Amazon’s physical retail footprint.

The company recently announced plans to close all 72 of its Amazon Go and Amazon Fresh stores to focus on its Whole Foods Market brand and online grocery delivery expansion. Some of these locations are expected to transition to the Whole Foods banner as part of the restructuring effort.

Concerns were raised by privacy experts regarding the storage of biometric information in the cloud.

Despite the retail shutdown, Amazon One will not disappear entirely. The company stated that the service will remain available for patient check-in at existing healthcare locations that currently use the technology.

For retail shoppers, alternative methods such as credit cards and QR codes will continue to serve as the primary payment options at affected sites until the final removal date on June 3.