Asia Pacific Utilities Modernize Grids to Meet Rising Demand
March 18, 2025
AI, management software make infrastructure more intelligent as operators work to integrate renewables, bidirectional energy flows, ISG Research reports say
SYDNEY, March 19, 2025–(BUSINESS WIRE)–The power and utilities industry in Asia Pacific is increasingly investing in AI and other digital technologies to address operating challenges arising from increased power consumption and renewable energy development, according to new research reports published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.
Energy demand in Asia Pacific, which accounts for more than half of global electricity consumption, is surging due to industrialization and population growth, ISG says. Data centers, AI, cryptocurrency mining and rapidly growing EV sales are major drivers of demand, and the region is expected to invest more than $3 trillion in power generation over the next decade. In response, power companies are adopting digital solutions for the complex tasks of fortifying grids while integrating new renewable energy sources.
“Utilities in Asia Pacific need to ensure energy security while accommodating a changing energy mix and the growing impacts of climate change,” said Mark Smith, ISG partner and chief software analyst. “Innovative grid and asset management software offers tools to navigate these changes while improving efficiency and reliability, and service providers are helping utilities adapt to new requirements.”
To guide utilities through the selection of software and services, ISG has published the 2024 ISG Provider Lens™ Power & Utilities Industry — Services and Solutions report for Asia Pacific and two ISG Buyers Guides: Power and Utilities Grid Management and Power and Utilities Enterprise Asset Management. Together, the three reports assist companies in choosing both software solutions and providers of consulting, implementation, integration and management services.
Asia Pacific electric utilities are modernizing transmission grids and increasing capacity to support renewable energy expansion and meet net-zero carbon targets, ISG says. This requires integrating new energy sources from remote areas, controlling voltage variability and managing flows to and from customers that generate their own power. Advanced grid planning to minimize energy losses and stabilize peak demand is a crucial part of this transition.
AI is at the core of many energy advancements in Asia Pacific, the ISG Provider Lens report says. Utilities are using AI-enabled forecasting tools to optimize the output of wind and solar farms. AI is also improving energy management by analyzing consumption patterns to optimize grid operations. Meanwhile, AI-powered building systems, such as smart lighting, enhance customers’ energy efficiency.
Facing growing cybersecurity threats against networks, data and applications, utilities and governments in the region are building up digital defenses, ISG says. For example, Australia’s national government has given owners and operators of critical infrastructure new cybersecurity responsibilities, and India has proposed steps such as mandatory cybersecurity audits to ensure the resilience and reliability of that country’s power supply.
“Asia Pacific’s energy evolution comes with new security risks,” said Michael Gale, partner and regional leader, ISG Asia Pacific. “Vendors continually strengthen the security of software platforms, and service providers are helping utilities mount critical regional defenses.”
For more insights into the challenges facing power and utilities companies in Asia Pacific, plus ISG’s advice on addressing those challenges, see the ISG Provider Lens™ Focal Points briefing here.
The ISG Buyers Guide™ for Power and Utilities Grid Management evaluates 12 software providers and names GE Vernova, Schneider Electric and Siemens as Overall Leaders. The ISG Buyers Guide™ for Power and Utilities Enterprise Asset Management evaluates 12 software providers and names SAP, IBM and Hitachi Energy as Overall Leaders.
The ISG Provider Lens™ Power & Utilities Industry — Services and Solutions report for Asia Pacific evaluates the capabilities of 29 service providers across five quadrants: Intelligent Business Process Management Services (iBPMS), Next-Gen IT Services, Grid Modernization, Enterprise Asset Management (EAM) and Customer Information Systems (CIS) and Customer Experience (CX).
The report names Accenture, IBM Consulting, Infosys, TCS and Wipro as Leaders in all five quadrants. It names Capgemini and HCLTech as Leaders in three quadrants each and Hitachi Digital Services and Tech Mahindra as Leaders in two quadrants each. Acquire BPO, Fujitsu and ProbeCX are named as Leaders in one quadrant each.
In addition, Capgemini, Cyient, LTIMindtree, ProbeCX, Tech Mahindra and WNS are named as Rising Stars — companies with a “promising portfolio” and “high future potential” by ISG’s definition — in one quadrant each.
Visit this webpage to learn more about the ISG Power and Utilities Buyers Guides and to read the executive summaries of the two reports. The complete reports, including provider rankings across seven product and customer experience dimensions and detailed research findings on each provider, are available by contacting ISG Software Research.
The 2024 ISG Provider Lens™ Power & Utilities Industry — Services and Solutions report for Asia Pacific is available to subscribers or for one-time purchase on this webpage.
About ISG Software Research
ISG Software Research, previously Ventana Research, provides authoritative market research and coverage of the business and IT software industry. It distributes research and insights daily through its user community, and provides a portfolio of consulting, advisory, research and education services for enterprises, software and service providers, and investment firms. Its on-demand service provides structured education and advisory support through subject-matter experts. ISG Buyers Guides support the RFI/RFP process and help enterprises evaluate and select software providers through tailored assessment services and the ISG Software Research Value Index methodology. Visit research.isg-one.com for more information and to sign up for free community membership.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG’s global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG’s enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.
About ISG
ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.
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