FAA probes Amazon after delivery drone snaps internet cable in Texas

November 25, 2025

(Reuters) -The U.S. Federal Aviation Administration (FAA) said on Tuesday it is probing ​Amazon after one of its delivery drones downed an internet cable ‌in central Texas last week.

“A MK30 drone struck a wire line in Waco, ‌Texas, around 12:45 p.m. local time on Tuesday, November 18,” the regulator said in a statement to Reuters, adding that it “is investigating” this incident.

The National Transportation Safety Board ⁠(NTSB) said the ‌agency is not investigating the incident.

On November 18, after completing a delivery, a drone clipped a ‍thin, overhead internet cable then performed a “Safe Contingent Landing,” as designed, an Amazon spokesperson told Reuters in an emailed response, adding ​that “there were no injuries or widespread internet service outages.‌”

Video footage reviewed by CNBC, which first reported the incident, showed one of Amazon’s MK30 drones ascending from a customer’s yard when one of its six propellers became entangled in a utility line. The drone’s motors subsequently shut down, resulting in a controlled ⁠descent.

This comes after the NTSB and FAA ​said in October that they would investigate a ​separate incident in which two Amazon Prime Air drones collided with a crane boom in Arizona.

Amazon began delivering prescription medications ‍by drones in partnership ⁠with Amazon Pharmacy to customers in College Station, Texas in 2023.

The e-commerce firm aims to deliver 500 million packages annually ⁠by drone by the end of 2030.

(Reporting by Preetika Parashuraman, Rajveer Singh ‌Pardesi in Bengaluru and David Shepardson; additional reporting by Dheeraj ‌Kumar; Editing by Rashmi Aich)

 

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