Amazon Web Services outage: Amazon services appear to have stabilised after several users across the United States reported issues with Amazon Web Services (AWS), amazon.com and Prime Video on Wednesday, 5 November. At its peak, outage tracking website Downdetector.com recorded over 6,000 incident reports for amazon.com. Current data shows ‘no current problems at Amazon Web Services.’ Notably, user reports indicate no current problems with Amazon Prime Video as well.

At the time of writing this report, the data showed that the number of outages reported at the AWS site had dropped significantly since the first issue was raised. This indicates that amazon.com has restored the short-lived malfunction.

As many as 80% users reported issues with video streaming, while the rest blamed the website. On Amazon Web Services, the EC2 issue was identified as the primary reason, as 54% users raised it as a concerning problem, while 31% believed “us-east-1” to be the reason for the outage. At least 15% reported an E2 issue.

“AWS services are operating normally,” Reuters quoted a spokesperson for AWS as saying.

As per Downdetector’s outage map, the outage affected major urban hubs, including New York City, Los Angeles, St Louis, Chicago and Detroit. This outage issue comes at a time when many are busy shopping for Christmas, with the holiday season approaching.

Besides AWS, users reported issues with other prominent websites in the past day, including Halo Infinite, OpenAI, Fidium Fiber, Spotify, Cox, Astound, Optimum / Cablevision, GTA, Hilton, ESPN Plus and Disney+.

This outage affecting the e-commerce platform comes a couple of weeks after a major outage was reported on 20 October, which impacted thousands of websites across the world. The October 2025 outage stretched for a massive 15 hours and was labelled Amazon’s worst outage since 2021 by experts and analysts.

It not only impacted users online but also disrupted the operations of hundreds of companies relying on the cloud service, including Apple and Epic Games, among others. The previous major online outage disrupted several prominent platforms, including Amazon Web Services (AWS), amazon.com, Prime Video, Alexa, Snapchat, Robinhood, Perplexity and PayPal’s Venmo.

A user wrote, “We are having unexplained issues (connection hangups) with a PrivateLink endpoint service.”

Another user remarked, “Same here with VPN Site-to-Site (connection hangups).”

A third comment read, “I cant access my textbook.”

A fourth user joked, “I’m coming to your house Jeff babe if you don’t fix this now.”

A fifth user said, “Oh c**p here we go again.”