Italy’s Competition Watchdog Broadens WhatsApp AI Policy Probe

November 26, 2025

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The regulator began probing Meta over its WhatsApp AI messaging tool in July

Illustration of two teenagers holding smartphones in front of a WhatsApp logo.
A spokesperson for Meta said it rejects the claims by the Autorita Garante della Concorrenza e del Mercato. Dado Ruvic/Reuters

Italy’s competition regulator has broadened the scope of an investigation into WhatsApp-owner

Meta META 3.78%increase; green up pointing triangle Platforms over the social media giant’s artificial intelligence chatbot policy, saying the company could face interim measures over its rules.

The Autorita Garante della Concorrenza e del Mercato said it is now scrutinizing a policy WhatsApp introduced in October excluding rival chatbots from its messaging service and the company’s integration of its own AI features into the messaging platform.