Meta gets interim order in Italy to suspend AI chatbot policy | MLex | Specialist news and

December 24, 2025

MLex Summary: Meta Platforms risks distorting competition on the market for AI chatbots in Italy and has received an interim order to suspend a policy that would exclude rival services. The Italian competition authority ordered the company to put on ice terms in its WhatsApp Business Solution, set to come into force next month, that would block companies such as Luzia, Perplexity and Poke.com from operating their services across the messaging platform. The Italian authority said it was coordinating with the European Commission, which has a parallel probe. 

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