Tesla Cybertruck began to fail before the buyer even drove it off the lot, lawsuit says

April 29, 2026

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Tesla Cybertruck began to fail before the buyer even drove it off the lot, lawsuit says · The Independent

A Cybertruck owner is suing Tesla after his brand-new $90,000 vehicle began to die before he even got it home, according to a civil complaint obtained by The Independent.

Gore Springs, Mississippi, resident Shane Bracko bought the Cybertruck in August 2025 from a Tesla showroom, the complaint states. However, it goes on, “immediately after receiving [the] vehicle while driving off the Dealership’s lot, the vehicle’s electronic display illuminated, indicating a critical air suspension fault.”

Bracko, 29, stopped straight away and asked the salesman about the apparent problem, but was informed that “the issue was minor,” that it “would reset automatically,” and that the electric SUV was safe to drive, according to the complaint.

However, things only got worse from there, culminating in a steering failure a few months later that left Bracko unable to control the Cybertruck, which suddenly veered off the road and crashed into a drainage ditch, the complaint contends.

Tesla’s once-vaunted Cybertruck – a drive-by-wire model touted by CEO Elon Musk as the company’s “best ever” product – has faced a long list of recalls and associated build-quality problems since its November 2023 launch.

Tesla's Cybertruck, one of which is pictured here with CEO Elon Musk and President Donald Trump, has suffered a long list of setbacks since its 2023 introduction. A new lawsuit lays out a raft of issues one buyer experienced, culminating in a wreck that occurred when the SUV's steering suddenly went out (AFP via Getty Images)
Tesla’s Cybertruck, one of which is pictured here with CEO Elon Musk and President Donald Trump, has suffered a long list of setbacks since its 2023 introduction. A new lawsuit lays out a raft of issues one buyer experienced, culminating in a wreck that occurred when the SUV’s steering suddenly went out (AFP via Getty Images)

Among other things, the Cybertruck’s accelerator pedal was found to be defective, getting stuck while the throttle was open and causing runaway acceleration, inadequately glued-on body panels have detached and flown off while driving, too-bright headlights that could temporarily blind oncoming drivers, windshield wiper motor failures, power steering loss caused by an overstressed printed circuit board, visible exterior rust and staining forming after just one drive in snowy conditions, cracked brake rotors which could cause wheel studs to separate from wheel hubs, and faulty drive inverters leading to a complete loss of power while on the road.

In one instance, a Cybertruck reportedly stopped working after going through a car wash.

In a situation similar to what Bracko claims to have experienced, a Cybertruck owner in California went viral on YouTube in 2024 after posting a video of his new vehicle breaking down less than a mile after leaving the dealership.

“Come along as I take delivery of my brand new Tesla Cyber Beast truck, and get instantly disappointed,” the video’s caption read.

Tesla did not respond on Wednesday to a request for comment.

On August 9, 2025, Bracko purchased a new 2025 Cybertruck from a Tesla dealership in Bartlett, Tennessee, according to his complaint, which was initially filed March 17 in Grenada County, Mississippi Circuit Court before being removed to federal court last Friday.

As soon as Bracko began to drive off the lot, a warning light came on, indicating a “critical” issue with the vehicle’s air suspension, the complaint goes on. It says Bracko “immediately questioned [the] Dealership representative regarding the… fault, and the representative informed [Bracko] the issue was minor, would reset automatically, and [that he] could safely drive the vehicle to his Mississippi residence.”

Tesla's once-vaunted Cybertruck has become a symbol of derision for many people in the wake of CEO Elon Musk's foray into right-wing politics. A Cybertruck owner in Mississippi is now suing the company over his vehicle, claiming the brand-new SUV became a lemon before he even drove off the lot (Getty Images)
Tesla’s once-vaunted Cybertruck has become a symbol of derision for many people in the wake of CEO Elon Musk’s foray into right-wing politics. A Cybertruck owner in Mississippi is now suing the company over his vehicle, claiming the brand-new SUV became a lemon before he even drove off the lot (Getty Images)

Over the next two months, the Cybertruck’s warning systems continued to flag ongoing suspension malfunctions, “severely limiting” Bracko’s use of the vehicle,” the complaint states. In late September 2025, after trying numerous times, in vain, to book a service appointment with Tesla, Bracko finally brought his Cybertruck back to the dealership to be fixed, the complaint continues. There, technicians replaced the malfunctioning air suspension compressor, repaired the seals on the leaking tonneau cover panel, and replaced the windshield, which had been installed with a crack in it, according to the complaint.

Four days later, Bracko picked up his Cybertruck, which was now exhibiting a spate of other glitches, the complaint maintains.

It says the vehicle’s warning system soon began displaying notifications that the suspension was overheating, along with “other various system failure(s).”

“Additionally, [Bracko] noticed additional vehicle malfunction(s), including but not limited to excessive vibration of driver’s side mirror, broken rear bed closeout panel, and tonneau cover panel,” the complaint states.

On November 4, 2025, Bracko took the Cybertruck to a different Tesla dealership for a fresh round of repairs, according to the complaint. This time, it says a broken left rear bed closeout panel was swapped out, a new windshield was installed after a previous replacement was allegedly installed with a crack in it, the leaky tonneau cover panel was fixed again, and “various cosmetic repairs” were performed.

When Bracko got his Cybertruck back this time, it “continued to intermittently display suspension overheating and system failure notifications,” the complaint alleges. Six weeks later, while driving the Cybertruck, the same warning lights came on, which the Tesla dealer had downplayed from the start, according to the complaint.

Mississippi resident Shane Bracko says in a recently filed lawsuit that his brand-new Cybertruck began to malfunction before he even left the lot (Getty Images)
Mississippi resident Shane Bracko says in a recently filed lawsuit that his brand-new Cybertruck began to malfunction before he even left the lot (Getty Images)

“Almost simultaneously, the vehicle’s steering failed, and [Bracko] was unable to control the vehicle,” the complaint states. “As a result of the aforementioned vehicle failure(s), [Bracko] was involved in an accident, when the vehicle left the roadway and crashed into a drainage ditch.”

Because the ditch was so deep, a “specialized tow truck was required” to winch it out, the complaint says. Bracko filed a claim with his insurance company, and the Cybertruck was sent off in January to a third-party repair shop. However, Bracko has since been ghosted by the repair shop and Tesla both, despite making “numerous” attempts to check on the status of his truck, according to the complaint.

“As of March 5, 2026, [Bracko] does not have possession of the vehicle, and remains financially liable for the vehicle,” the complaint states, adding that Bracko has not been able to afford a replacement.

Bracko says he has “lost confidence in [Tesla’s] ability to competently repair” the Cybertruck, and that he has lost a significant portion of his income without reliable transportation. He also “fears the reoccurring suspension issue, and the other numerous issues [that] may malfunction and subject him to another vehicular accident,” according to the complaint.

On top of it all, the complaint says Bracko, who financed the purchase through JPMorgan, remains financially liable to the bank for continuing payments on the Cybertruck, causing him “mental issues including but not limited to anxiety and/or mental anguish.”

Bracko is now seeking a money judgment, with interest, to be determined by a jury, as well as attorneys’ fees and court costs.

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